Please contact us first before using PayPal!
Call us 252- 489- 5376 7 AM to 9 PM
email us email@example.com
use the CONTACT BIGWAVE BOAT RENTAL page
"IN - SEASON" Rate's May 1st - September 30, 2013!
10% "In-Season" Rate Discounts to Seniors (65 +), Police Officers, Fire Fighters and
ARMY, NAVY, MARINES, AiR FORCE & U.S. COAST GUARD Military Service.
** "In-Season" Discounts are applied Only to the Agreement Signer **
One Discount Per Agreement Signer (Proof of Age, Police, Fire, Military Service required)
A Reserve Deposit is due when your reservation is made,
we accept VISA, MasterCard and Discover Cards over the phone for reservations.
PAYPAL accepts Bank Checks, VISA, MasterCard, Discover and AMERICAN EXPRESS.
Reserve your boat with a Certified Cashiers Check, Money Order
or a Personal Bank Check mailed to our business office in advance:
Big Wave Boat Rentals
2340 Colington Road
Kill Devil Hills, NC 27948 USA
Make your Check or Money order payable to:
Big Wave Boat Rentals
Make note on your check or money order the Water Craft and what days you have reserved.
A Credit Card "Holds" your reservation until your mailed deposit is received within 10 days.
Upon receipt of deposit, we contact the customer and your card on "Hold" is destroyed.
If after 10 Days your mailed deposit is not received, the Card "Hold" is cancelled and rental
becomes available to our next reserver!
A "Verbal Reservation" without some form of retainer is honored only 48 hours, the
rental becomes available to the next reserving customer after the 48 hour deadline!
Please note that it takes a few days for a personal check to clear
Using Credit Cards or PayPal for Payments:
A 3.2% Card Processing Fee charged if Payments are by VISA, MasterCard, Discover
or Reserve Deposits thru PayPal.
AMERICAN EXPRESS ONLY ACCEPTED FOR RESERVATION DEPOSIT thru PAYPAL!
Cancellation Refund Policy
Cancellations 5 or more days prior to delivery are fully refunded if deposit
was mailed, deposits by Credit Card or PayPal are fully refunded less the card
Cancellations in less than 5 days, a $50.00 "Rebooking" Fee and 3.2% Credit Card
Processing Fee's are deducted and the balance is refunded to you.
Cancellations in 48 Hours Or Less Before Scheduled Delivery, Deposits Are Not
Cancellations by BigWave Boat Rentals are fully refunded with ANY Card Fees!
When your rental is delivered:
* Two Rental Agreements are signed by both the Rental Agreement signer and
a staff member of "BigWave Boat Rentals" for the customers rental term:
a BigWave's Rental Agreement and a North Carolina Rental Agreement.
* * Payment of Balance Due and Security Deposit with customer receipts are provided.
AMERICAN EXPRESS AND CHECKS ARE NOT ACCEPTED AT DELIVERY!
* * * All approved operators are fully Instructed the operation & safety procedures
of the rented boat. North Carolina's Laws and BigWave's rules & guidelines are explained.
A "Check-List" is done during the operation & safety instruction, the renter then signs and/or initials the instruction was fully completed and the renters will follow all rules & regulations.
BigWave Boat Rentals reserves the right to cancel a reservation!
Town of Kill Devil Hills Business License # 2013-1572
N.C. Sales Tax ID # 600809816