Please Contact Us First Before You Use PayPal!
Call us 252- 489- 5376 8 AM to 8 PM
NO SKYPE CALLS PLEASE!
email us [email protected]
or use our CONTACT BIGWAVE BOAT RENTAL page
"IN-SEASON" Rates In Effect from April 1st thru September 30th!
15% "In-Season" Rate Discounts ONLY apply to Seniors (65+),
Fire Fighters, E.M.S., ARMY, NAVY, MARINES, AIR FORCE &
U.S. COAST GUARD Military Service.
15% Discount applies to Any In-Season "Multiple-Day" Rental,
"Day" and "Half-Day" Rentals are Sales-Use Tax Exempt with Proper I.D.
One Discount Per Signer - Proof of Age, Fireman, Military Service or E.M.S.
NO PROOF OF AGE, FIRE FIGHTER, E.M.S. OR MILITARY SERVICE =
Seaside Realty "Club - Seaside" Discount
We offer Seaside Realty Customer's 15% OFF any Multiple - Day rental.
If you reserve a Multiple-Day rental when we offer an Early Reservation Discounts,
You'll Get An Additional 15% OFF!
Proof required that you are a SeaSide "Club - Seaside" customer!
RESERVE A MULTIPLE - DAY RENTAL EARLY AND SAVE $$$.$$
"Multiple-Day" Early Reservation Rate Discounts are:
Thanksgiving to New Year's Eve ..... 35% OFF, New Year's Day to January 15th..... 30% OFF
January 16th to January 31st ..... 25% OFF, February 1st to February 14th ..... 20% OFF
February 15th to March 17th ..... 15% OFF, March 18th to March 31st ..... 10% OFF
we accept VISA, MasterCard, Discover and American Express Cards over the phone.
PAYPAL accepts Bank Checks, VISA, MasterCard, Discover and AMERICAN EXPRESS,
or reserve your multiple-day boat rental by mailing us a Certified Cashiers Check, Money Order
or a Personal Bank Check sent to our business office in advance:
Big Wave Boat Rentals
103 John Cabot Court
Kill Devil Hills, NC 27948 USA
Please make your Check or Money order payable to:
Big Wave Boat Rentals
Make a note on your check or money order the water craft and the days you've reserved it.
A Credit or Debit Card "Retainer" holds your reservation for 10 Calendar Days, this is plenty of
time for you to mail it to us and for us to receive your "mailed" Reservation Deposit.
Upon receipt of your mailed deposit, we will inform you we received it and
your "Retainer" card information is then destroyed.
A "Mailed" deposit not received by end of the 10th calendar day .......... We will
contact you by phone and send an email reminder YOUR DEPOSIT IS DUE RIGHT NOW!
Any "Mailed" Deposit not received by 8:00 AM on the 11th calendar day,
the "Retainer" Card is processed for the Reservation Deposit
and it will include a 3.2% Credit or Debit Card Processing fees.
A DECLINED "RETAINER" CARD INSTANTLY CANCELS YOUR RESERVATION!
BigWave Boat Rentals will email you a "Reservation Confirmation,"
a receipt of your paid reservation deposit, total itemized costs of the rental, the location
and time for delivery & pickup, North Carolina's operator's requirements, BigWave Boat
Rental's rule's & regulation's and other services we offer.
A "Verbal" Reservation without some form of Credit or Debit Card "Retainer" is
honored only TWO (2) Calendar Days! The rental becomes available to the
next customer after the TWO (2 ) Calendar Day deadline!
Using a Credit Card, Debit Card or PayPal for a Payment?
A 3.3% Card Processing Fee charged if Payments are by VISA, MasterCard, Discover
or by a Reservation Deposit using PayPal.
AMERICAN EXPRESS Processing Fee Is 4.5%!
Cancellation Refund Policies
NOTICE: Beginning September 1, 2015
Cancellations Made By BigWave Boat Rentals Are Fully Refunded.
1) Renter Has Made A Fraudulent Reservation, Counterfeit Currency, Stolen or Fraudulent Card Transaction.
2) Renters That Said "They're Experienced" but are Found To Be "Entirely" Un-Experienced!
3) On Delivery Of A Boat, The Operator(s) Are Under The Influence Of Drugs Or Alcohol.
4) Any Breach Of The Rental Agreement
RAIN IS NOT AN ACCEPTABLE REASON TO CANCEL OR TO BE REFUNDED, WEAR YOUR RAIN-GEAR!!!!
NORTH CAROLINA & DARE COUNTY SALES - USE TAX
The State Of North Carolina and Dare County Requires any Business
that leases or sells any type of property must charge a 6.75% Sales - Use Tax!
North Carolina's General Rate is 4.75%, Dare County's Rate is 2.0%.
When We Deliver Your Rental:
* Two Rental Agreements - a BigWave's Rental Agreement and a North Carolina
Rental Agreement are filled out and signed by the Rental Agreement signer, all Operator's and
the delivery staff member of "BigWave Boat Rentals" for the customer's rental term.
* * Payment of Balance Due and Security Deposit - customer receipts are provided.
CHECKS ARE NOT ACCEPTED AT DELIVERY!
* * * All approved operators are fully Instructed the Operation & Safety procedures of their rented boat. North Carolina & Federal Boating Laws and BigWave's rules and your operation limits are explained.
* * * * A "Check-List" is made during the Operation & Safety Instruction, the renter then signs and initials certain clauses that our Operation & Safety Instruction was provided for the lessee's.
Meet us at the boat when the pick-up has been scheduled:
A $100.00 Per Hour Late Return Fee is Charged if returned 30 minutes after the scheduled "Pick-Up" time!
BigWave Boat Rentals reserves the right to cancel any reservation!
Town of Kill Devil Hills, NC Business License # 2017 -1572
N.C. Sales - Use Tax ID # 600809816
PayPal Charges a 3.2% process fee for use of their convenient online payment services.
AMERICAN EXPRESS PROCESS FEE IS 4.5% !
This 3.2% fee is included in all PayPal items and is Non-Refundable
if Reservation Is Cancelled By the Renter!
6.75% NC Sales - Use Tax is not included in Reservation Deposits.