NO SKYPE CALLS PLEASE!
email us [email protected]
or use our CONTACT BIGWAVE BOAT RENTAL page
"IN-SEASON" Rates In Effect from April 1st thru September 30th!
15% "In-Season" Rate Discounts ONLY apply to Seniors (65+),
Fire Fighters, Educator's, ARMY, NAVY, MARINES, AIR FORCE &
U.S. COAST GUARD Military Service.
15% Discount applies to Any "In-Season" Multiple-Day Rental,
"Day" and "Half-Day" Rentals are Sales-Use Tax Exempt with Proper I.D.
One Discount Per Signer - Proof of Age, Fireman, Military Service or Teacher
NO PROOF OF AGE, FIRE FIGHTER, EDUCATOR OR
MILITARY SERVICE = NO DISCOUNT!
Seaside Realty "Club - Seaside" Discount
We offer Seaside Realty Customer's 15% OFF any Multiple - Day rental.
Reserve a "Multiple-Day" rental while we offer a Early Reservation Discount,
You'll Get An Additional 15% OFF the Rental !
Proof is required that your a SeaSide "Club - Seaside" customer!
RESERVE A MULTIPLE - DAY RENTAL EARLY AND SAVE $$$.$$
"Multiple-Day" Early Reservation Rate Discounts are:
Thanksgiving to New Year's Eve ..... 35% OFF, New Year's Day to January 15th..... 30% OFF
January 16th to January 31st .. 25% OFF, February 1st to February 14th .. 30% OFF
February 15th to February 28th ..... 20% OFF, March 1st to March 18th ..... 15% OFF
March 19th to March 31st ..... 10% OFF
Reservation Deposit due when you make the reservation.
or reserve your Multiple-Day rental by mailing to us a Cashiers Check, Money Order
or a Personal Bank Check to our business office at-least 2 weeks in advance:
Big Wave Boat Rentals
103 John Cabot Court
Kill Devil Hills, NC 27948 USA
Please make your Check or Money order payable to:
Big Wave Boat Rentals
Make a note on your check or money order the water craft and the days you've reserved it.
A Credit or Debit Card "Retainer" holds your reservation for 10 Calendar Days, this is plenty of
time for you to mail it to us and for us to receive your "mailed" Reservation Deposit.
Upon receipt of your mailed deposit, we will inform you we received it and
your "Retainer" card information is then destroyed.
A "Mailed" deposit not received by end of the 10th calendar day .....We will attempt
to contact you by phone and send you an email reminder YOUR DEPOSIT IS DUE NOW!
"Mailed" Deposit's not received by 8:00 AM the 11th calendar day,
your "Retainer" Card will be processed for the Reservation Deposit and
will include a 3.3% or 4.5% AMEX Credit or Debit Card Processing fee.
IF YOUR "RETAINED" CARD IS DECLINED = RESERVATION CANCELLED!
BigWave Boat Rentals will email a "Reservation Confirmation,"
a receipt of your paid reservation deposit, total itemized costs of the rental, the location
and time for delivery & pickup, North Carolina's operator's requirements, BigWave Boat
Rental's rule's & regulation's, a renter's cancellation agreement and other services we offer.
A "Verbal" Reservation without some form of Credit or Debit Card "Retainer" is
honored only ONE (1) Calendar Day! The rental becomes available to the
next customer after the ONE (1) Calendar Day!
Using a Credit Card or Debit Card for Payment?
A 3.3% Card Processing Fee charged if a payment is by Visa, MasterCard or Discover.
AMERICAN EXPRESS Processing Fee 4.5%!
If you are due a refund,
by law we must refund you within 30 days
Cancellation Refund Policies
NOTICE: Beginning September 1, 2015
If you need to cancel your reservation, your request must be in writing!
1) Renter Has Made A Fraudulent Reservation, Counterfeit Currency, Stolen or Fraudulent Card Transaction.
2) Operator(s) Born On Or After January 1, 1988 Did Not Provide Proof of Completing A Boating Education Course or Power Boat Ownership.
3) Upon Delivery Of the Boat, Operator(s) Are Under The Influence Of Drugs and/or Alcohol.
4) Any Breach Of The Rental Agreement
RAIN IS NOT AN ACCEPTABLE REASON TO CANCEL OR A REFUND, BRING YOUR RAIN-GEAR!!!!
NORTH CAROLINA & DARE COUNTY SALES - USE TAX
The State Of North Carolina and Dare County Requires any Business
that leases or sells any type of property must charge a 6.75% Sales - Use Tax!
North Carolina's General Rate is 4.75%, Dare County's Rate is 2.0%.
When We Deliver Your Rental:
At the launch ramp, the customer and a staff member will do a "walk-around" of the rental,
this will document the condition of the hull (or pontoon log's), the propeller and the depth
The boat is then launched and a "Test-Ride" is performed with just the operator's.
After the "Test-Ride", the rental then goes to the customer's dock and is tied-up while the customer
fills-out and signs the rental agreement's.
* Two Rental Agreements - a BigWave's Rental Agreement and The North Carolina
Rental Agreement are filled out and signed by the Rental Agreement signer (Lessee), all Operator's.
and a delivery staff member of "BigWave Boat Rentals" for the customer's rental term.
* * Payment of Balance Due and Security Deposit - customer receipts provided.
* * * All approved operators are Instructed the Operation & Safety procedures of their leased vessel.
North Carolina & Federal Law's and BigWave Boat Rental's rule's and limit's are discussed with the operator(s).
* * * * A "Check-List" is made during the Operation & Safety Instruction, the lessee and authorized operators then sign and initial certain clauses that our Operation & Safety Instruction's were provided for the lessee and all authorized operator(s).
Meet us at the boat when you scheduled the Pick-up:
A $100.00 Per - Half Hour Late Return Penalty will be Charged to your Security
Deposit if you return it 30 minutes or later after the scheduled "Pick-Up" time!
BigWave Boat Rentals reserves the right to cancel a reservation!
Town of Kill Devil Hills, NC Business License # 2018 -1572
N.C. Sales - Use Tax ID # 600809816
PayPal Buttons Are Not Available At This Time!
PayPal Charges a 3.0% process fee for use of their convenient online payment services.
AMERICAN EXPRESS PROCESS FEE IS 4.0% !
3.0% fee is included in all PayPal items and is Non-Refundable
if Reservation Is Cancelled By Renter!
NC Sales - Use Tax not included .